The game is not starting?
SupportDownload and install the latest version of the game from our site, probably this bug has already been fixed in the game.

Make sure your PC meets the minimum system requirements. You can find them in the readme.htm file in the game directory on your PC.

Also, check if other applications are running. Use your Task Manager to shut down applications and processes you don't need.

Make sure you have the latest version of the drivers for your video card and the most recent version of DirectX installed. You can download DirectX free of charge at www.microsoft.com. To locate the drivers for your video card, visit the manufacturer's website:
  •  nVidia - http://www.nvidia.com
  •  ATI - http://www.ati.com
  •  Matrox - http://www.matrox.com
  •  3Dlabs - http://www.3dlabs.com
  •  Asus - http://www.asus.com
  •  Creative Labs - http://www.creativelabs.com
  •  Guillemot - http://www.guillemot.com
  •  Hercules - http://www.hercules.com
  •  Intel - http://www.intel.com
  •  Leadtek - http://www.leadtek.com
  •  S3 Graphics - http://www.s3graphics.com
  •  Sis - http://www.sis.com.tw
  •  VIA - http://www.viatech.com
  •  VideoLogic - http://www.videologic.com
If you still have technical problems, do the following to launch your PC's diagnostic application, DxDiag:
  • Press the "Start" button in your Taskbar and select "Run".
  • Type "dxdiag" in a small pop-up window and click "OK". This will launch the program.
  • Press the "Save All Information" button in the program.
  • Save the report file and send it contents to us using the "Mail Form".
Do not forget to provide an exact error description in the message. Please describe the issue in as much detail as possible. Is the game registered? Does the demo version work?
 
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